Easy is the new norm at Infusionsoft
”Easy is the new norm at Infusionsoft.”- Clate Mask.
This simple statement defined the reason for Infusionsoft’s biggest change in their platform since it’s creation eight years ago.
Gone was the overwhelming, black-hole bulk.
Now when someone first enters the Infusionsoft system they won’t get eye sores and cry, “Get me out of here!” Instead, they’ll click here and do that. Then, they’ll click there and do that. And so it goes….. Users, using the system.
When Clate revealed the new interface at InfusionCon there was relieved applause as people nodded their heads in agreement, “It’s about time.”
But is the Infusionsoft Spring Release purely cosmetic?
Clever Automation Joins Infusionsoft Certified Consultants Program
Clever Automation Joins Infusionsoft Certified Consultants Program
Members of the program provide services that help Infusionsoft’s 7,500 small business customers increase sales and recurring revenue
Clever Automation announced today it is a member of the Infusionsoft Certified Consultants program. Designed for marketing and business consultants, web developers and designers, members of the program specialize in services that complement Infusionsoft’s all-in-one sales and marketing software.
Clever Automation delivers the Strategy, Set Up & Implementation you need to get Infused.
To become a member of the program, Raven Howard, owner of Clever Automation, attended three full days of required training at the Infusionsoft headquarters. Raven Howard also had to pass Infusionsoft’s extensive certification test on the final day of training.
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Manage Customer Feedback and Complaints Successfully
Feedback and complaints are really important in building your business successfully. They’re an opportunity for us to improve ourselves, our products, our services, and our processes – if we act on the feedback that we receive.
Unfortunately most feedback is either handled horribly or goes in “one ear and out the other”. Mishandling complaints this way is why a company’s performance never improves.
A more effective solution to deal with feedback is establishing a 3-step customer feedback process:
- Gather customer feedback.
- Take action.
- Communicate company feedback.
Increase your motivation
Most clients, prospects and random entrepreneurs, I meet have a long list of items they’d like to accomplish. Unfortunately, only a few actually accomplish them. I wanted to identify what could be the common factor for those that do achieve their dreams and those business owners that seem stuck in the mud. What I found was pretty basic. Successful business owner have clearly defined goals that spark and continue to fan their motivation.
If you want to be a successful entrepreneur, but are finding it difficult, it’s time to increase your motivation.
The first step is to identify what de-motivates you and then tackle these areas head on. Create a table, like the one below and take 15 minutes to reflect on things that steal your motivation. List these under the column, De-motivators.
Now determine if these de-motivators are occasional (unexpected visit from family; or being under the weather), or are they habitual (leaving tasks unfinished; or saying yes to everything). Mark the cause, circumstantial or habitual, in your table.
Next comes the solution column. If circumstantial factors bother you, then get a grip on exactly what is it that “switches you off” and try to nip that de-motivator in the bud. If you can’t kill it immediately, at least list the solution.
Why I Am Your Facebook Friend
Earlier this year I wrote a post on why I unfriended you on Facebook and I thought I would follow it up because I don’t want you to get the wrong idea!
I am not one who loves to be annoyed. I don’t go on Facebook so that I can feel better about myself by reading your status updates and scoffing. No the reason why I return again (and again and again!) is because I thoroughly enjoy seeing your smile, “hearing” your laugh, and getting inspired to do better in my own personal life.
So for the following reasons, I say thank you, dear friend, for being such a great Facebook Friend:
You entertain me!
Whether you say something hilarious, share a funny video or repost humor…you always make me smile. A twinge of your sarcasm or social awareness humor is my favorite! I confess, often times I visit your page, just to giggle 
You are an Insightful, Truth Teller.
You speak so eloquently and always raise my inner-game to another level. Your pinpointed thoughts are like mental food that opens me up to a deeper level of understanding people, feelings, actions, reactions, business strengths and even weaknesses.
About Raven Howard
Raven Howard is an Infusionsoft Certified Consultant captivated by the brilliance of marketing automation. 
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